NSO is coming to Darwin

We are excited to announce the NSO is coming to Darwin to take in-person complaints and meet with stakeholders across the higher education sector.

We will be taking in-person complaints from 8.00am to 4.00pm, Tuesday 20 May until Thursday 22 May 2025.

Bookings are encouraged and can be made via our online booking form.

We will be located at the Ombudsman NT Office - Level 6, 22 Mitchell St, Darwin (corner of Bennett and Mitchell St).



Book now or find out more:

Our services

Through our services, we seek to drive system level improvements across the higher education sector.

We are able to:

  • consider whether decisions and actions taken by higher education providers are unreasonable, unjust, oppressive, discriminatory or otherwise wrong
  • recommend a provider takes specific steps to resolve a complaint
  • share information with relevant regulators for further action
  • promote best practice complaints handling across the higher education sector
  • offer a restorative engagement process between the student and the provider where appropriate, and
  • bring parties together through alternative resolution processes such as conciliation.

All students, including domestic, international and higher degree research students, can contact the NSO about their higher education provider.






Further information: